Privacy Policy
Effective Date: April 3, 2026
VoKol, LLC ("VoKol," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and handle information when you visit our website (vokol.net) or communicate with us, including via SMS/text messaging.
1. Information We Collect
We may collect the following types of information:
- Contact information you provide voluntarily, such as your name, company name, email address, and phone number when you fill out a contact form, request a demo, or sign up to receive communications from us.
- Usage data such as IP address, browser type, pages visited, and referring URLs, collected automatically when you visit our website.
- Communications you send to us, including messages submitted through our contact form or sent via email.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support.
- Send you information about our services that you have requested.
- Schedule and conduct sales consultations or product demonstrations.
- Send service-related communications, including appointment reminders and follow-ups.
- Improve our website and services.
- Comply with applicable laws and regulations.
3. SMS / Text Messaging
If you provide your phone number and consent to receive text messages from VoKol, the following terms apply:
- You may receive SMS messages related to your inquiry, scheduled appointments, or service updates.
- Message frequency varies based on your interactions with us.
- Message and data rates may apply depending on your mobile carrier and plan.
- To opt out of SMS messages at any time, reply STOP to any message you receive from us. You will receive a one-time confirmation and no further messages will be sent.
- To request help, reply HELP or contact us at info@vokol.net or (952) 234-9222.
We do not sell, rent, share, or otherwise disclose your mobile phone number or SMS opt-in information to third parties or affiliates for marketing purposes. Your consent to receive SMS messages is never sold or transferred.
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service providers: We may share information with trusted third-party vendors who assist us in operating our website or conducting our business (such as scheduling tools or email platforms), solely to the extent necessary to perform services on our behalf. These providers are contractually prohibited from using your information for any other purpose.
- Legal requirements: We may disclose information if required to do so by law or in response to a valid legal process.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions and communications are retained for a reasonable period to support ongoing customer relationships.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You may configure your browser to refuse cookies; however, some features of the site may not function properly as a result.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
9. Your Rights and Choices
You may request access to, correction of, or deletion of your personal information by contacting us at the information below. We will respond to reasonable requests in accordance with applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
VoKol, LLCMinneapolis, MN
Phone: (952) 234-9222
Email: info@vokol.net